Thursday, December 9, 2010

Kerja owh kerja.. PART VI- CSE

Ape tu CSE?? CSE tu singkatan utk CUSTOMER SERVICE EXECUTIVES. Ramai org xtau yg CSE ni lain tau..kiteorg bukan operator okay?? Ermm..duluuuu kite pon igt kje org jwb kol kt careline ni operator je. Tp bile dh kna btg idung sndri bru tau ssh nye jd CSE. Besar tgjwb dan pengorbanan yg diperlukan utk memenuhi kriteria ni. Arini..1st time shift mlm since kt TTDI. Balik kul 12 lebey..coz ade briefings sket pasal test OJA sok. Igtkn time blaja je ade test..tp ghupe nyer..nk dpt kje pon byk bebenor test yg nk kna lepas..hihii..

Actually, now ngah skt kpala..rase cm bengap sgt pas jwb kol arini. Klau pagi ok lgi..even i'm not a morning person.. but still..my brain can function n work well in morning. Tp dh start msuk mlm..sengal sket la kan. Hmm...xpela..lupe kn pasal tu. Nk bgtau..CSE ni sbnrnye susah sgt.. mcm2 karenah org leh jumpe. Dgr bhasa yg bmcm2 lagi..haha. Kdg mmgla seronok..tp lama2 bile dpt or entertain customer yg high demand ni..mmg sesak nafas sket le di buat nye.. Nk jdi CSE kna sabar baaaaaaaaaaanyakkkkkkkkkk2!!! Klau panas baran..huhh, mmg susahla. Bal kate En.Adrin n En.Haffiz..CSE ni problem solver, counselor n good listener. Pendek kate mmg kna btul2 phm prangai customer la.. Dgn call yg bderet2 stiap masa..at the same time nk wt every report lgi..mmg la sanagt2 mnguji ksabaran.

Cmne2 pon..at least, kje ni mbuka sdikit pmikiran dan mata saye ni. Dulu..suke sgt pndg rndah kje ni. Skrg..xlagi. Coz dh tau cmne seksa jdi CSE... so, pasni xnk la wt dajal kt mane2 cse len la.. unless if darurat kn...hik2.. K la, mate dh kelat...kna tido.. Ntah bile leh update lgi pasni xtaula.. Kje yg xtentu masa..haha. Nite2 people.. =)